Proszę czekać, trwa ładowanie
Proszę czekać, trwa ładowanie
Proper maintenance and support for your Magento website is crucial, especially during sales peaks, when traffic in your store increases or when you face a critical system failure that requires emergency support. Our support team is built to quickly respond and resolve such issues, ensuring your business continuity.
Our Magento support team guarantees that your Magento store will be under constant supervision. We provide regular performance checks and uptime monitoring to keep your store secure and efficient. Thanks to the service level agreement (SLA), you will receive a guarantee of high-quality services and long-term maintenance, ensuring your store’s success.
As part of our Magento support and maintenance, we provide services for Libet’s e-commerce store at e-otoczenie.pl. Our team manages development, updates, and monitoring to keep the platform running smoothly, meeting the current demands of the industry.
In cooperation with YES, we provide support Magento services including performance optimization and security updates for the yes.pl online store and its other language versions. They trust our agency to back their online presence and ensure continuous growth.
We provide comprehensive support and maintenance for the Koszulkowo.com store, ensuring it runs efficiently and allows users to place orders without interruption. Our team constantly monitors to quickly get ahead of any issues and keep your business running smoothly
The Service Level Agreement (SLA) is a commitment to maintaining and improving the quality of Magento support and maintenance services. It ensures continuous monitoring and optimization of your Magento website to deliver exceptional user experience and business success.
Three parameters define our service delivery: response time, workaround time, and repair time. Our support team acts quickly to provide temporary solutions (workarounds) to restore store operation during emergencies, while working on permanent fixes as part of ongoing development.
Temporary solution (WORKAROUND)
Workaround means restoring the correct operation of your store but it is not a complete elimination of the error cause. Thus, the error may reappear. We reach for the Workaround solution, for instance, during the system failure, when we need short repair time. Complete elimination of the error cause usually requires implementation of a new system version, which takes more time. However, this solution provides a longer period of proper functioning of your store.
Maintaining your Adobe Commerce Magento store is a challenge due to its advanced features and flexibility. Our Magento support team has the expertise to manage security, performance, and updates, helping you drive more sales and keep your customers satisfied. We focus on ensuring your store is built on a secure and efficient platform that can handle your business demands.
You can also enhance your store’s data workflow using PIM— see more on our dedicated page.
Krzysztof Abram
Client Service Director, CEO
+48 694 946 435
sales@gate-software.com
Please send marketing offers at:
marketing@gate-software.com
Do you want to work with us? Send your CV at:
hr@gate-software.com
Gate-Software is a team of Magento e-commerce experts. We secure the continuity of online sales in e-commerce through effective technical care and maximize the potential of online stores through modern technological solutions.
