We present a list of the most common types of hacker attacks on online stores and ways to protect yourself from them.
Ransomware attacks – ransomware is a kind of malicious software that causes lack of access to all data stored in your Magento store. Usually, the hacker responsible for ransomware demands a ransom to restore the proper functioning of your online store.
To protect yourself from ransomware attacks, you need good antivirus software and a system backup that will take very little time to restore. An online store security audit will help you to customize the best tools to protect your e-commerce. In addition, you can also invest in UTM hardware, a multifunctional firewall in one device.
Phishing – a method of fraud that impersonates a given company in order to obtain confidential information from customers. The fraudster can create a copy of your Magento store and pretend to be its owner, thus gaining access to customer passwords and logins. Or, customers can purchase from a copy of your e-commerce site and not receive your products. Of course, such a situation causes dissatisfaction among customers which results in negative comments that damage your reputation.
How to prevent phishing attacks? The key solution is to have an SSL certificate that secures your customers’ data. SSL is a proof that the website belongs to your company. Inform in visible places that your Magento store has an SSL certificate. Such a message will positively influence the credibility of your company.
Phishing attacks often take place via e-mail. The customer receives an e-mail with a request to disclose personal information. Inform customers not to open suspicious messages and to pay attention to the address of the domain from which the email was sent.
An SSL certificate will also bring many other benefits to your Magento.
– better positioning of the store in the Google search engine,
– safe website status
– higher conversion rate
– the ability to use Google Shopping Ads. It is a form of advertising intended for online stores. The customer enters the product in the search engine and then boxes with products, prices and the name of your Magento store are displayed.
DDoS attacks (distributed denial of service). It is a hacking attack causing partial or complete lack of access to your Magento website. The effect of such an attack is similar to the effect of the above-mentioned ransomware – your store’s website stops working. However, in case of DDoS, the attacker does not demand a ransom for restoring the website to work. Its aim is to destroy or diminish the credibility of your online store.
In order to protect yourself from DDoS, first of all monitor the traffic of the internet store. DDos attacks often cause that the store’s traffic intensity increases rapidly, possibly leading to overloading the website, which in turn causes the website to stop working. If you know the traffic levels in your Magento, early detection of DDos will not be a problem for you. You can also use CDN. This is a service that makes the buyer connect to the server that is closest to his geographical location. In this way, your Magento has several servers, which will disperse traffic during a possible attack.
Remember to conduct a security audit in your e-shop. It will provide comprehensive protection for both customers and store owners.