See how, during the cooperation with Kubota brand, we increased the conversion rate in the seller’s online store almost 3 times.
In the world of e-commerce we often come across the abbreviation UX. Usually it rings a bell, however there are few people who can give an exact definition of user experience. Therefore, we provide the explanation of this abbreviation below:
Ux stands for user experience. It has an emotional aspect because it is related to the impressions the client has when using our services. The aim of UX is to increase customer satisfaction by improving the functionality and usability of the store, providing an easy-to-use ordering process, and ensuring a “pleasant” interaction between the customer and the product. As we known, customer satisfaction is the most important thing for any service provider, because happy customers stay for longer. Conequently, it is very important to care for user experience, because it results in creating a group of loyal customers.
Certainly, user experience is a vital part of the e-commerce industry. Above all, the level of your customer’s satisfaction translates into the amount of sales. That is why it is so important for the company to offer user experience-related services.